FAQs BOOK A TABLE
Can I make a booking?
Yes, you can do this online here.
Where is The Waggon and Horses?
The Waggon and Horses is situated in Millhouses Park.
The full address is: 57 Abbeydale Road South, Millhouses, Sheffield, S7 2QQ
How can I contact The Waggon and Horses?
If you would like to speak to The Waggon and Horses team, you can give us a call on 0114 303 4243.
Do you cater for children at The Waggon and Horses?
The Waggon and Horses welcomes children under 18 until 9pm. Our children’s menu is available during our food service hours. We can provide you with a high chair, crayons and baby changing facilities. We respectfully ask that children are supervised by an adult at all times in the restaurant, bar and beer garden.
FAQs GROUPS & OCCASIONS
Do you cater for parties?
Yes. We are experts in every occasion, from birthday celebrations, weddings, christenings and wakes, to community group meetings, children’s parties and networking events. We welcome parties with live bands and DJs, we create the perfect setting for private dining, host liquor lessons and outdoor events.
It’s my birthday, can I get a free drink?
Members of our rewards scheme receive a free drink on their birthday. Grab your True North rewards card from any of our bars or sign up here to activate your account.
You’ll also get 5% of everything you spend back onto your card to use within True North Brew Co venues and exclusive offers throughout the year.
What is the largest table you can accommodate?
We can accommodate a private dining booking of 20 people in the Snug and Conservatory, 70 in the Restaurant, 80 in the Tap Room and 50 in the Garden.
FAQs FOOD & DRINK
What’s on tap at The Waggon and Horses?
We have six guest ale pumps – including our very own True North beers – and three craft beer pumps. We also offer a range of lagers, ciders and guest beers.
Does The Waggon and Horses cater for people with special dietary requirements?
If you have a food allergy or intolerance, please speak to a member of the team before placing your order. Full allergen information is available upon request. Food is prepared in an area where other allergens are present and our menu descriptions do not list all ingredients. Fish and poultry products may contain small bones.
Does The Waggon and Horses have a vegetarian, gluten free or vegan menu?
Our main food menu has options available for special dietary requirements. Dishes are marked clearly with the following: V Vegetarian, VO Vegetarian Option Available, VG Vegan, VGO Vegan Option Available.
Where can I find the allergen menu?
We are able to cater for a wide range of allergies here at The Waggon & Horses. Our allergen menu is linked here.
Can I collect a food order from you?
We’re offering some of our menu favourites for you to enjoy at home. You can place an order for collection or for delivery to your door via Uber Eats.
The Waggon & Horses at Home is part of True North at Home.
What can you buy in the Cabin?
We’re serving up all the treats you need for a visit to Millhouses Park with the kids. On the menu we have freshly roasted coffee, soft serve ice cream, sweet treats, soft drinks, breakfast rolls and toasted tea cakes!
Is The Waggon and Horses wheelchair accessible and do you have accessible toilets?
Yes. The Waggon and Horses is wheelchair accessible via a ramp leading up through the beer garden. We also have allocated parking and accessible toilets.
Does The Waggon and Horses offer student discount?
No, we don’t offer student discount. True North Brew Co has a student rewards card called Pledge where you can receive 20% off all day, every day in participating venues. Please visit truenorthbrewco.uk/pledge for further details.
I work for the NHS, do you offer any discounts?
No. We don’t offer NHS discount specifically. However, we do have a Rewards scheme where as a member you will receive 3% of everything spent back onto your card to use within True North venues, a gift on your birthday, and exclusive offers throughout the year.
Is there anywhere to park near The Waggon and Horses?
Yes. We have a car park for our customers to use.
Do you provide free Wi-Fi?
Yes. You can use our Wi-Fi for free. Ask a member of staff.
What measures are you taking to ensure customers are safe in your venue?
Understandably we have made some changes in light of social distancing and heightened safety measures for both or staff and guests.
Some of the measures are:
- Enhanced cleaning regimes
- Distancing measures
- Hand sanitiser freely available
- Increased order at table availability
- Staff safety training
What time is the Cabin in Millhouses Park open?
The cabin is open every day between 9am – 9pm for walk-ins. Please note: If the weather isn’t on our side, we’ll close the cabin early and you’ll be invited to cosy up inside the pub, if we have space.
FAQs TRUE NORTH BREW CO
How do I join the True North Brew Co rewards scheme?
Grab your card from any of our bars or sign up here to activate your rewards account.
Members of our rewards scheme will receive 5% of everything you spend back onto your card to use within our venues, a gift on your birthday, and exclusive offers throughout the year.
How can I use my rewards card?
When you make a purchase in one of our venues please hand over your Reward Card for your server to scan. If you do not have your card on you at the time you can add your points using the code on your receipt. To do this, go to your online reward account, click ‘Redeem Code’ and enter the code as it appears on the bottom of the receipt.
Please contact email@example.com if you need any further assistance.
I have a True North Brew Co gift card; can I use it at The Waggon and Horses?
Yes. You can redeem the True North Brew Co gift card in venues operated by True North Brew Co. Gift cards can be used to purchase goods and services in venue.
What other venues do you own?
We currently own and manage 11 venues in South Yorkshire. Check them out here.
How can I buy Sheffield Dry Gin?
We sell Sheffield Dry Gin gift sets behind the bar – please ask a member of staff to see what is in stock. You can also visit the True North store for a full list of products that can be delivered by Royal Mail.